Sensitive Content and Content Filter

It might happen that you get the following error message when generating texts:

But why does this happen?

Our AI has a content filter that aims to detect any generated text that could potentially be offensive or unsafe. The filter always assesses the content in the context of the request and does not just target individual words. The filter may not get it right in special cases, but it is designed to exercise caution. You can find more information about our content filter in our T&Cs

What can I do if I get the error message?

Look at the content of your briefing and try to be clear about which words or context could be perceived as offensive or unsafe. Try to either leave those parts of the briefing out or rephrase them with synonyms.
If you are absolutely sure that the content filter hits your query for no apparent reason, feel free to contact us.
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