Do I lose my words when cancelling my tariff?
📝 neuroflash always strives to make the use of the app as easy as possible for customers. This includes a flexible design of the word quotas and the possibility of saving words beyond the tariff months.
I'm canceling my plan will I lose my words?
If you cancel, the existing tariff will be changed to our free test model. Existing word quotas will expire as part of this change
I am changing my plan will I lose my words?
With neuroflash, the quota of words and other services to be used changes with every change of contract. Therefore, word quotas are always automatically set to the new quota. This can lead to the loss of saved words. With prior notification to the team at
magicpen@neuroflash.com it is possible to make exceptions here.